Answers calls
Handles configured inbound coverage in English or Spanish.
The flagship system
A voice, SMS, and chat receptionist configured around how your front desk handles inbound conversations.
What it does
Each of these runs from your approved information. Nothing is improvised.
Handles configured inbound coverage in English or Spanish.
Your qualifying questions, applied consistently within the configured journey.
Real availability, confirmed on the call.
An immediate text back on anything that slips through.
Keeps the thread alive until they book or opt out.
Brings back people who haven't been in for a while.
Hours, location, parking, what to expect — from your own answers.
Hands off cleanly the moment it should not be the one answering.
Calls handled, booked, recovered, and escalated.
Voice, SMS, and chat
Voice runs on purpose-built AI, tuned to your business and your scripts. Text, email, and web chat run through your CRM, so every conversation lands in one place against one contact record.
Bilingual
Language is detected per caller, not set once per business. A Spanish-speaking client gets the same quality of conversation as an English-speaking one — written as a primary language, not translated.
The AI is configured for administrative and pre-approved informational questions only — hours, location, general service information, and booking. Clinical questions follow the human escalation path. It is not authorized to diagnose, recommend treatment, or make medical claims; unresolved questions hand off rather than invite an improvised answer.
Handoff
We define the boundaries before launch and design the failure modes on purpose — so you know exactly what happens when the AI is unsure, rather than finding out in production.
A 30-minute working session. We show the AI front desk handling your real scenarios and scope what implementation looks like for your business.